Do you need a battery or other part for your collar today?
Local customers have convenient access to our self-service stores for batteries and other service parts, but not the receivers or wall-mounted transmitters. Call 913-345-2533 to purchase these major components.
Our Overland Park Parts Store is located inside “The UPS Store” at 6709 W 119th St, Overland Park, KS 66209 (Just East Of Metcalf On 119th Street, between Dunkin’ Donuts and Goodyear). You might call and verify their hours 913-345-9992 which are usually 8:00 to 6:30 PM, Mon – Fri, and 9:00 to 2:30 PM Sat. Seasonal hour changes may occur.
Our Olathe Parts Store is located inside “Pawsabilities” at 2073 E. Santa Fe St Olathe, KS 66062. Call 913-490-3996 for hours. (Learn more about Pawsabilities and their wonderful collaboration with “INCLUSION CONNECTIONS“)
When you arrive at the counter, please inform the clerk “I need service parts for Pet DeFence”. The clerk will assist you by setting a box of parts on the counter for you to select your parts from. These parts include every user-serviceable part for PetSafe Pro, Pet Stop, and Perimeter Tech. They include:
- Batteries: Pet Stop, Perimeter Tech, Extreme, dog Guard, PetSafe Pro
- Battery Holders/Doors – PetSafe Pro
- Battery Caps – Pet Stop, Perimeter Tech, Extreme
- Nylon Replacement Collars/Straps – Pet Stop, Perimeter Tech, Extreme, Dog Watch, Dog Guard, Pet Safe
- Contact points (Long and Long Spring) – Pet Stop, Perimeter Tech, Extreme, Dog Watch, Dog Guard, Pet Safe
- Contact Point Retainers – Pet Stop, Perimeter Tech, Extreme, Dog Watch, Dog Guard, Pet Safe
- Shock test lights – Pet Stop, Perimeter Tech, Extreme, Dog Watch, Dog Guard, Pet Safe
- PetSafe Pro Shock Level Keys for ProLite receivers only
You will find that parts are individually priced, or prices posted inside the parts box. Please add up your purchases, write your check or pay cash. Place your cash or check in the Steel, Secure lockbox fastened to the parts box, then return the parts box to the store employee. Please be aware … This is an “Honor System” and there are no free parts. (I trust my customers because they trust me.)
While you are at our Olathe parts stores consider buying doggy treats or other dog-related products. You are helping a great cause when purchasing at Pawsabilities.
We enforce a strict NO RETURNS policy at the Service Parts Stores. Please call 913-345-2533 if you need to return a part.
Please, DO NOT leave dead batteries in the parts box.