After being in this business and troubleshooting problems I find that a week rarely goes by without receiving a variation of this message:
“One of my dogs is breaking through the fence and I just wondered what I need to do?.”
Most likely your problem is caused by one of the following conditions:
- Loose collar (or too much hair to make constant contact)
- Dead battery (or low or improperly inserted so it is upside down)
- Shock turned too low on the collar
- Dead collar
- Determined dog
Below is a link to my website with troubleshooting help with all of these issues. Please let me know if these things do not help.
Advance to this page next if you have a Pet Stop Professional Product: https://petdefence.com/dog-fence-help-pet-stop/
Or Advance to this page if you have a PetSafe Professional Product: https://petdefence.com/dog-fence-help-petsafe/
Also, be aware that when you figure out a solution and make the adjustment that your dog will not know and will attempt at least one more escape. Therefore, you MUST put your dog on a leash and intentionally shock it so you can control the event and pull your dog back into the yard.
1 Comment
I didn’t know that a dog will break through a hidden fence because of a loose collar, dead collar or just a really determined dog. My dog is strong and likes playing around. It usually breaks through our fence (that your company did not install). My uncle suggested having a dog barrier fence and shared this article with me. Thank you for the information. I found it helpful.
Note: Original note from reader edited by the webmaster to provide clarity before public posting. Thank you Kayla for leaving us feedback.
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